{"id":6594,"date":"2021-10-07T15:54:52","date_gmt":"2021-10-07T13:54:52","guid":{"rendered":"http:\/\/clinical.dev1.sowieso.biz\/?page_id=6594"},"modified":"2025-11-19T16:02:23","modified_gmt":"2025-11-19T15:02:23","slug":"complimenten-klachtenpagina","status":"publish","type":"page","link":"https:\/\/clinical.dev1.sowieso.biz\/nl\/contact\/complimenten-klachtenpagina\/","title":{"rendered":"Complimenten & Klachtenpagina"},"content":{"rendered":"\n
\n
\n

Heeft u een compliment of klacht?<\/strong>
<\/p>\n\n\n\n

Clinical Diagnostics Nederland vindt het belangrijk dat u tevreden bent over onze service en de diensten die wij u aanbieden. We doen onze uiterste best om u zo goed mogelijk van dienst te zijn. Toch kan het voorkomen dat u niet tevreden bent en een klacht in wilt dienen.<\/p>\n\n\n\n


Mocht u juist heel tevreden zijn dan horen wij dat ook graag. Positieve feedback helpt ons om nog beter te begrijpen waar u als klant mee geholpen bent, en hoe wij nog betere zorg kunnen bieden. Complimenten kunt u altijd direct uiten richting de betrokken medewerker. Als u tevreden of ontevreden bent over onze geleverde service of dienst kunt u uw melding telefonisch, per e-mail of schriftelijk bij ons indienen via de gegevens onderaan deze pagina.<\/p>\n\n\n\n


Als u ontevreden bent over de behandeling door \u00e9\u00e9n van onze medewerkers kunt u allereerst uw onvrede bespreken met de betrokken medewerker. Mocht u dit niet prettig vinden of er niet uitkomen met de betrokken medewerker dan kunt u uw melding telefonisch, per e-mail of schriftelijk bij ons kwijt via de onderstaande gegevens.<\/p>\n\n\n\n


Uw klacht wordt geregistreerd en wij doen intern onderzoek. Ook kan de leidinggevende of klachtenfunctionaris contact met u opnemen voor overleg of een toelichting. De leidinggevende of klachtenfunctionaris registreert de bevindingen bij uw melding, neemt de nodige maatregelen en controleert of deze maatregelen het gewenste resultaat hebben.<\/p>\n\n\n\n

Heeft u een vraag over\u00a0het datalek<\/strong>\u00a0dat in juli heeft plaatsgevonden bij Clinical Diagnostics NMDL \/ Clinical Diagnostics LCPL? Bekijk dan onze speciale\u00a0pagina met veelgestelde vrage<\/a>n of neem contact met ons op via e-mail adres\u00a0privacy@clinical-diagnostics.nl<\/a>

Welke informatie hebben wij van u nodig?<\/strong><\/p>\n\n\n\n

    \n
  1. Uw klacht en indien van toepassing datum en locatie waar uw klacht betrekking op heeft;<\/li>\n\n\n\n
  2. Uw emailadres, deze hebben wij nodig om u te kunnen benaderen voor extra informatie of het geven van terugkoppeling over de afhandeling van de klacht;<\/li>\n\n\n\n
  3. Uw naam, geboortedatum en BSN hebben wij uitsluitend nodig als wij informatie in onze systemen moeten opzoeken.<\/li>\n<\/ol>\n<\/div>\n\n\n\n
    \n
    <\/div>\n<\/div>\n\n\n\n
    \n
    <\/div>\n<\/div>\n<\/div>\n\n\n\n
    \n
    Klik hier om uw klacht door te geven<\/a><\/div>\n<\/div>\n\n\n\n

    <\/p>\n\n\n\n

    \n
    Klik hier om uw compliment door te geven<\/a><\/div>\n<\/div>\n\n\n\n

    <\/p>\n\n\n\n

    Adresgegevens locaties Clinical Diagnostics<\/strong> Regio West<\/p>\n\n\n\n

    \n
    \n

    Clinical Diagnostics SCAL (Laboratorium Klinische Chemie, Bloedafname, Biometrie en Rijbewijskeuringen)<\/strong><\/p>\n\n\n\n

    Rooseveltstraat 18
    2321 BM Leiden<\/p>\n\n\n\n

    <\/div>\n<\/div>\n\n\n\n
    \n

    Clinical Diagnostics NMDL (Laboratorium Moleculaire Diagnostiek)<\/strong><\/p>\n\n\n\n


    Kessler Park 1
    2288 GS Rijswijk<\/p>\n\n\n\n

    <\/div>\n<\/div>\n\n\n\n
    \n

    Clinical Diagnostics LCPL (Laboratorium Cytologie en histologie)<\/strong><\/p>\n\n\n\n


    Kessler Park 1
    2288 GS Rijswijk<\/p>\n\n\n\n

    <\/div>\n<\/div>\n\n\n\n
    \n

    Clinical Diagnostics MML (Laboratorium Medische microbiologie)<\/strong><\/p>\n\n\n\n


    Houtlaan 55
    2334 CK Leiden<\/p>\n<\/div>\n<\/div>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Heeft u een compliment of klacht? Clinical Diagnostics Nederland vindt het belangrijk dat u tevreden bent over onze service en de diensten die wij u aanbieden. 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